Our Approach
Prioritizing communication, care, and comfort.
Our approach is rooted in open communication with clients and their families, ensuring everyone feels informed and supported throughout their journey with us. By taking extra care in our unique intake and assessment process, we carefully match each client with the right caregivers to promote comfort, compatibility, and success.Here’s what to expect when you’re ready to begin working with us.
Contact us
Fill out a form or give us a call. We’ll discuss your needs and schedule a full consultation.
Get an assessment
Our team will conduct a thorough assessment of required needs and create a personalized care plan.Care begins
With a plan in place, our caregivers can begin providing the assistance and care best suited to your loved one.
We believe in the power of genuine connections.
Our care coordinators are always available and are dedicated to you and your family. By providing dedicated care coordinators, you’ll have a partner who’s familiar with your situation and care profile—so there’s no reacquainting your manager any time you need to connect.
Communication
Keeping you informed: our open approach to care.
Communication is at the heart of how we provide support. We prioritize keeping clients and their families informed, creating a positive and comfortable experience every step of the way. Each client is assigned a dedicated care manager and registered nurse supervisor, ensuring consistent communication. Our care coordinators, nursing team, and staffing department are available 24/7 to provide ongoing support and peace of mind.When your loved one is in our care, you’ll receive:
Overnight care logs
Daytime care logs
Direct access to your care coordinator; via text, call, or email
Have questions about our care services or The Senior Company?
We’ve compiled a list of our most frequently asked questions to provide you with the information you need. If you don’t find the answer you’re looking for, please don’t hesitate to contact us directly.
The highest safety standards
Our caregivers are all licensed with the NJ Board of Nursing, screened, referenced, and background checked before hire. When a caregiver is assigned to a case, they are trained on the care plan by one of our Registered Nurse Supervisors, ensuring they are a safe and appropriate match for the client. Our full staff includes skilled registered nurses (RN) and certified home health aides (CHHA).
Top tier providers
We follow a careful and selective hiring process to ensure we bring on only the most qualified caregivers. Each candidate completes multiple interviews, skills evaluations, and screenings before being considered for employment. We assess both their experience and professionalism, ultimately hiring only a small percentage of applicants to maintain the highest standards of care.
Fair and upfront pricing
We believe in fair and upfront pricing with no hidden feeds, deposits, or long-term commitments. Billing is done weekly after services rendered, with pricing clearly explained and agreed upon before care begins. Transparency is a key part of the trust we build with every family.
Testimonials
We provide care across the state of New Jersey:
Interested in a career at TSC?
Join us and help create a better life for someone by providing essential support.
